FAQ
Here are some frequently asked questions and answers.
Please review them before contacting us.
Here are some frequently asked questions and answers.
Please review them before contacting us.
①Reservations
Reservations can be made through the following website
URL_https://reserva.be/oorc100/
Reservations can be made through the following website here
URL_https://reserva.be/oorc100/
Select the time and date from the menu.
Enter your information After the payment is completed,
you will be able to make a “reservation”.
URL_https://reserva.be/oorc100/
Select the time and date from the menu.
Enter your information After the payment is completed,
you will be able to make a “reservation”.
[Customers with price changes due to the number of people, such as all-you-can-drink, etc.］
Please contact us by noon (12:00) three days prior to the business day
if there are any changes to the number of people in your reservation.
[Customers with price changes due to the number of people, such as all-you-can-drink, etc.］
Please contact us by noon (12:00) three days prior to the business day
if there are any changes to the number of people in your reservation.
In the event of cancellation by the customer after the reservation has been confirmed The following cancellation fees will be charged. 7 days prior to the reservation: 50% of the total charges 6 days prior to reservation: 75% of total charges 3 days to the day of the reservation: 100% of the total amount of the reservation No cancellation fee will be charged if the reservation is rescheduled in case we deem the flight is not available.
Please make reservations at least 3 days in advance.
Reservations can be made up to the day of the event, but may be difficult to operate.
We are sorry, but all reservations must be made in advance. All reservations must be made in advance.
Please confirm the plan and number of people 3 days in advance.
②Payment
Charter 60 min. 40,000 yen (44,000 yen including tax)
Charter 90 min. 50,000 yen (55,000 yen including tax)
Charter 120 min. 60,000 yen (66,000 yen including tax)
Please contact us if you would like to use a time longer than the above.
Charter 90 min. 50,000 yen (55,000 yen including tax)
Charter 120 min. 60,000 yen (66,000 yen including tax)
Please contact us if you would like to use a time longer than the above.
Payment can be made on board at the time of embarkation or by bank transfer prior to embarkation.
If you need a receipt, please ask for one in advance.
If you need a receipt, please ask for one in advance.
There is no child rate because it is a charter
Yes, we can. Yes, it is possible. Please complete payment by business day before embarkation.
Yes, we can. Yes, it is possible.
Please check the box on the form when you apply.
*Please note that we cannot issue after the fact.
③About boarding
Please read the terms and conditions of embarkation.
Please note that all guests must agree to these terms and conditions before embarkation.
Capacity: Maximum of 12 passengers
For more information, please click here.
The boat will arrive at the designated pier 10 minutes prior to your reserved embarkation time,
The boat will dock for 10 minutes, so please be there 15 minutes before the departure time.
The boat will arrive at the designated pier 10 minutes prior to your reserved embarkation time,
The boat will dock for 10 minutes, so please be there 15 minutes before the departure time.
The boat will dock for 10 minutes, so please be there 15 minutes before the departure time.
It is possible. However, it may not be possible depending on the reservation status and time
of the flight before or after.
Possible.
Yes, you can bring your own. You can bring your own.
However, depending on the number of guests, you may be asked to pack your own seat.
There is no ramp for wheelchair users, so staff will assist those with disabilities to board the ship.
Since the route is not through the ocean or rapids but along a river in the heart of the city,
the boat can normally be boarded without much turbulence.
If you are concerned, please take over-the-counter anti-sickness medicine before boarding.
There is no minimum number of guests as it is a private party,
There is no minimum number of guests.
Yes, we are open for boarding. Children are welcome to board.
However, children alone are not allowed on board. (Children must be accompanied by a parent or adult.)
Available for use.
There is no dedicated parking space. Please use the nearest coin-operated parking lot.
Yes, it is possible.
Yes, it is possible.
Charter 60 min. 40,000 yen (44,000 yen including tax)
Charter 90 min. 50,000 yen (55,000 yen including tax)
Charter 120 min. 60,000 yen (66,000 yen including tax)
Please contact us if you would like to use a time longer than the above.
Charter 90 min. 50,000 yen (55,000 yen including tax)
Charter 120 min. 60,000 yen (66,000 yen including tax)
Please contact us if you would like to use a time longer than the above.
All-you-can-drink, 2000yen (2200 yen including tax)
(Asahi beer, lemon chuhai, highball, oolong tea, cola, water )
(Asahi beer, lemon chuhai, highball, oolong tea, cola, water )
Additional fees will be charged at the landing
(Example)
In front of Imperial Hotel Osaka (OAP Port)
Osaka Castle Port Surcharge] 15,000 yen
(Example)
In front of Imperial Hotel Osaka (OAP Port)
Osaka Castle Port Surcharge] 15,000 yen
④Onboard and Service
You may bring your own food and beverages.
However, in the event of food poisoning or other problems caused by food brought in by customers,
the customer is responsible for the food,
We will not be held responsible for any food poisoning or other problems that may occur from food items brought
by guests. Please understand this beforehand.
Please refrain from bringing your own soup, as it may affect the ship’s facilities.
Yes, we can. Yes, it is possible.
Please let us know at the time of reservation.
Yes, smoking is allowed. Smoking is allowed, but we may ask you to be considerate
to customers who do not smoke.
There is a simple flush toilet on board.
Please put your garbage in the garbage cans provided on board.
Please separate your garbage.
Yes. You can play your favorite music.
Connection to the onboard sound system can be made via Bluetooth.
Yes, you can bring your own. You can bring your own.
If you consult with us, you can also bring in your own food in advance for a surprise performance.
If you need forks and plates, please let us know in advance.
Yes, you can bring your own. You can bring your own.
If you consult with us, you can also bring in a surprise in advance.
Yes, you can bring your own.
Important Notice
・On rainy days, the operation of the cruise will be determined by the captain’s discretion.
・Some courses may require reservations at least 3 days in advance.
・The operating conditions may vary depending on the water level.
・Some courses may require reservations at least 3 days in advance.
・The operating conditions may vary depending on the water level.
Please review the important notice and proceed with your reservation.
Easy booking with excellent support!
Our operators provide customer support 24/7 in 22 countries,
including Japanese and multiple languages!
including Japanese and multiple languages!
